The quartz sleeve on a UV system will require periodic cleaning. At a minimum, the quartz sleeve should be cleaned on an annual basis. Depending on water quality, the quartz sleeve may require more frequent cleaning.

Note: The use of cotton gloves is recommended. 

Follow the steps below to clean a quartz sleeve:

1. If a bypass assembly is installed, shut the inlet valve off to prevent water flow through the system. Otherwise, turn off main water inlet valve (and/or turn off the water pump).
2. Disconnect power cord of UV system from electrical outlet.
3. Release water pressure by opening a downstream faucet and then close the outlet shut-off valve (if any). If there is no outlet shut-off valve, some water will drain from the system.
4. Unscrew the ground screw from the UV chamber.
5. Remove the lamp connector from the reactor by pushing the lamp connector in and turning it ¼ turn counterclockwise. Disconnect the lamp connector from the lamp.

CAUTION: the lamp may be hot!

6. Remove the lamp, only touching the ceramic ends.
7. Unscrew the gland nut from the UV chamber.
8. Remove the quartz sleeve and O-ring by gently twisting and pulling the quartz sleeve. The spring should remain inside the quartz sleeve.
9. Using a soft, lint-free cloth, wipe the sleeve down using a scale cleaner (i.e. CLR® or LIME-A-WAY®). careful not to get any moisture or liquids inside of the sleeve.
10. Dry the sleeve with a different cloth.

Once the cleaning is complete, the UV system will need to be reassembled following the steps below:

1. Carefully slide the sleeve into the reactor until you can feel it hit the opposite end of the reactor. Align the sleeve so it centered along the length of the reactor, then gently push it in to lock it into the internal centering springs in the far side of the reactor.
2. Slide the O-ring onto the sleeve until it is butted up against the reactor.
3. Hand-tighten the gland nut over the quartz sleeve onto the threaded end of the reactor.
4. Ensure spring is installed in quartz sleeve.
5. Insert UV lamp into quartz sleeve.
6. Connect lamp connector to UV lamp.
7. Push lamp connector into gland nut and turn clockwise to lock.

The system is now ready for operation. If a new lamp was installed, please follow the instructions on how to reset the lamp timer. If there are any issues with this process, submit a ticket for support. New Ticket