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Home > Blackcomb > Troubleshooting > Blackcomb - Using a Dealer Upgrade Key
Blackcomb - Using a Dealer Upgrade Key
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A dealer upgrade key is used to upgrade a controller from firmware version 3.00 to firmware version 3.01.

 

To confirm the system requires the firmware upgrade, press and hold the button on the controller for approximately 15-20 seconds. 

 

 

If the version shown is 3.00, proceed with the following steps. Otherwise, do not attempt to perform the firmware upgrade. 

 

 

1. Power off controller.

 

2. Insert blue, firmware upgrade key (part number 130335). 

 

3. Power on controller.

 

4. Controller will perform update (75 seconds).

 

DO NOT POWER OFF CONTROLLER OR UNPLUG LAMP KEY UNTIL COMPLETE

 

5. Once the controller beeps, power off controller. 

 

6. Insert black lamp key.

 

7. Power on controller.

 

To check that the upgrade worked, press and hold the button on the controller for approximately 15-20 seconds. If the version shown is V3.01, the upgrade is complete.

 

If the version does not upgrade, please submit a ticket for support. New Ticket

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